If anyone knows what I should do to be able to see the drive, or to get the items off the drive, please let me know.Mac users click here We've been shipping our new My Book and My Passport drives with WD SmartWare software for a few months now. It does not show up in Disk Utility. Now, I'm at a very steady flash but still no mounting. It then slows and the light stops flashing all together. The light on the front flashes rapidly when I first plug it in and I can feel the hard drive moving. Today, I'm trying to use it and it will not mount.Any tips would be helpful.Do you have any other computers that you can try this hdd with?I have tried it on a Macbook Air and another Macbook Pro.In what format u have it formatted ? If its suitable for windows (fat for example) I would try it in case of emergency, once similar situation happened to me also, and Windows via bootcamp were able to see the drive and acces the files. I also tried to use the external hard drive on a Macbook Air and it did not mount there either. Should I just plug it in and wait? My thumb drives work fine in both USB slots. During that time we've been listening to our customers.I cannot reformat because you need to see the drive to do that and this was my way to back up things from smaller thumb drives which were full because of the items.If I don't add anything, it doesnt spin or I dont hear it spin around.Edit: If you dropped it this morning (that exactly happened to me also) then I would suggest as a emergency option when its on, try gently to move it.(rotate it, put it into standing position) that helped me in this case and hdd would eventually mount and I was able to quickly copy my data. This all happens normally. If I don't transfer anything, the light usually sits still and if I add something, it would flash rapidly again.
My Passport Just Blinks Mac Users Click
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